- Your cart is empty
- Continue Shopping
Terms And Conditions
Welcome to QK Ray , your stylish and affordable eyewear destination. By using our website and placing an order, you agree to the following terms and conditions. If you do not agree, please refrain from using our site.
Order Processing and Acceptance
- Orders are subject to availability and acceptance.
- We reserve the right to refuse or cancel any order for any reason.
- In case of cancellation, a full refund will be provided.
Product Information and Pricing
- We strive for accurate product representation; however, colors may vary due to photo lighting and screen differences.
- All prices are in BDT and may change without prior notice.
Payment
At QK Ray, we aim to provide you with a seamless and secure payment experience. We support all major digital payment methods through our SSL-secured gateway, ensuring your transactions are safe and reliable.
Supported Payment Methods:
- Bkash
- NAGAD
- Rocket
- Debit/Credit Cards (Visa, Mastercard, Amex)
- Mobile Banking
All online payments are processed securely via SSL encryption, protecting your sensitive data.
.
- By placing an order, you authorize us to charge your selected payment method for the total amount, including taxes and delivery charges.
Shipping and Delivery
- We offer nationwide delivery across Bangladesh.
- Shipping costs are calculated at checkout based on your delivery location.
- Delivery times vary: 2-3 days within Dhaka, and 4-5 days outside Dhaka.
Returns and Refunds
- Inspect your products in the presence of the delivery person and report any issues immediately.
- Returns are accepted upon delivery (excluding additional lens customization) with a “delivery charge” if the product does not meet your expectations.
- Refunds will cover the product price; partial refunds may apply to customized lens orders.
Intellectual Property
- All content on our website, including text, graphics, logos, images, and software, is owned by QK Ray or our licensors and is protected by copyright and trademark laws.
- Unauthorized use of any content from our website is prohibited without prior written permission.
Changes to Terms and Conditions
- We reserve the right to modify these terms and conditions as necessary.
- Any changes will be posted on our website. Continued use of our site signifies acceptance of the updated terms.
Governing Law
- These terms and conditions are governed by the laws of the Republic of Bangladesh.
Thank you for choosing QK Ray . If you have any questions or concerns, please contact us at
Phone: +88096-11323408
Email: support@qkray.com.bd
.